Instructor: John R. Hosbach, Jr.
Consulting Arborist and President, Rockwell Associates, LLC
You may be the most elite and skilled arborist, horticulturist, or landscaper in your service area but without sound communication etiquette you are missing out on developing long-term relationships,
future sales, building a professional reputation and most importantly, increasing your daily success. Being experienced and up-to-date in your field is only 10 percent of your responsibility. John refers to
these service providers as the “ninety percenters.” John will provide you with a high level, interactive, hands-on class that will have you second-guessing your previous daily routine. The class will cover:
• Improving your communication including emails, text, letters, proposals, and contracts
• Managing your time and dealing with high level clients
• Creating the “perfect proposal” and closing the sale
John Hosbach is a high-energy registered consulting arborist, TRAQ /TPAQ qualified, urban
forester and forensic arborist. He specializes in client management and exceptional client
communication. John coaches green industry folks in managing their clientele for superior success. This course carries 6.5 CEUs for ISA certified arborists. (S=0, P=2.5, M=4).
$140 (includes lunch)